Frequent Flyer Guy - Miles, Points, Tips, and Advice to Help Flying
Showing posts with label Customer Experience. Show all posts
Showing posts with label Customer Experience. Show all posts
Saturday, August 29, 2015

IHG Rewards Credit Card Extra Bonus Points

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The IHG Rewards card I picked up earlier this year is still paying out bonus points.  The sign up offer I received was for 80,000 points af...
Monday, May 18, 2015

Frequent Flyer Program Points / Miles Inflation

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Airline Award Price Inflation Inflation is a great way for governments to take wealth and reduce their debt. It happens continuously, but...
Saturday, May 16, 2015

Plane Crash Movie On My Flight

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I watched a movie about airplane crashes on a recent flight.   A Yank in the R.A.F. was on TCM (free DirecTV in United first ) and it was f...
Saturday, December 8, 2012

Airport Art - Moline, IL

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Many airports have art displays to make the travel experience more interesting and localized (Madison, WI selling cheese curds is the best l...
Monday, October 1, 2012

Helsinki Airport Customer Experience Management Program

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What feelings do airports create?  Frustration, anger, stress, nervousness, confusion, and discomfort are common answers.  Most airports do...
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