South American Adventure - IPC-SCL

1. Booking
2. DEN-IAD-ATL-MIA
3. Miami
4. MIA-SCL
5. SCL-IPC
6. Easter Island
7. IPC-SCL
8. Santiago
9. SCL-MVD
10. Montevideo
11. MVD-SCL-MIA-IAD-DEN

I’m starting to get the LAN experience down.  This Easter Island to Santiago flight will be my third consecutive LAN business class flight on a 767 and have a good idea for the drill.  The flight doesn’t board until after 2, but LAN wants you checked in around 12:30; this still gives you a fair amount of time to see something in the morning, it is a small island.  They do run a Southwest style fast turn on the jet once it lands.  There is very little to do at the airport.  There is no business lounge, a small bar, and about a dozen souvenir stands.  Most of the action comes from watching the plane land and the ground crew spring into action.  There is also free Wi-Fi in the terminal.

LAN 767 arriving at Easter Island

Boarding started abruptly and haphazardly.  There was no announcement or boarding order; just a large mash of people formed around the gate agent and started walking to the plane.  IPC has no jet bridge, so it was a hop across the tarmac and up the stairs.  I had seat 4A, not realizing that row 4 is missing a window.  There isn’t much to see, but it does make for a little claustrophobic feeling.  The business class cabin was full and the flight attendants were trying to facilitate some seat switching.  I won seatmate lottery by getting an Antarctic research vessel crew member to talk with for 5 hours.  Very interesting stuff and now I really want to go and explore the southern limits of the earth (she worked as a liaison on a US flagged ship and made bank why playing with penguins and motor boats, sound like a great job).

Boarding my flight to SCL

The plane boarded fast and we were quickly away.  The meal service was what I expected from LAN, three courses and decent quality, again with a wide wine selection.  I did try one of the domestic beers, Chrystal, and it was awful; I used a Heineken to get the taste out.  I understand now why Corona and Tecate are imported to Easter Island.  After the meal service, the flight attendants were scarce (standard procedure I guess).  Ring the call button to get a refill because they don’t check very often.

LAN Business Class Meal

I watched two movies on the flight.  LAN’s inflight entertainment is very good and they have quite a few selections.  The time went very quickly.  Halfway through my flight though my seat broke and a flight attendant was able to fix it, but it looked like she had to take it apart.  The flight attendant was able to take care of it in less than 5 minutes; I had a feeling this wasn’t the first time she saw this problem. 

LAN 767 Business Class Seat

LAN 767 Business Class Seat

LAN 767 Business Class Seat

Landing was smooth and then I had a quick taxi to the gate.  I wished my seat mate safe travel back to Alaska and made my way to the Trans VIP counter to get a ride to my hotel in Santiago.  Trans VIP charges about $12 to go into Santiago.  They run new vans (4,000 kms on mine) and depart very frequently; an overall great experience and recommended highly.  It’s good to have your hotel’s address handy just in case they don’t recognize it.  It took less than an hour from landing to arriving at my hotel, the Intercontinental Santiago.

LAN 767-300

South American Adventure - SCL-IPC

1. Booking
2. DEN-IAD-ATL-MIA
3. Miami
4. MIA-SCL
5. SCL-IPC
6. Easter Island
7. IPC-SCL
8. Santiago
9. SCL-MVD
10. Montevideo
11. MVD-SCL-MIA-IAD-DEN

I made it into Chile without having to pay the $140 reciprocity fee and was excited for my trip to Easter Island.  I had about ninety minutes to kill before boarding, so I decided to wander the terminal and then hang out in the lounge.   The ground side of Santiago’s airport is pretty small and there isn’t much to see.  I went through the domestic security and did not have to take off my shoes, remove my laptop, worry about liquid restrictions, or have a naked image of me taken.  Accordingly, the line moved fast.  There isn’t much on the domestic side of the airport, with good reason, someone can show up 30 minutes before their departure and should catch their flight.

I went looking for the LAN lounge only to find that both locations are on the international side of the airport.  There was a pay lounge (or Platinum Amex/ Priority Pass) available, but I didn’t bother.  Instead I found a nice window and pulled out a magazine I had packed.  The time went by quickly.

Santiago Chile Airport

Boarding started a little behind schedule, but went quickly.  LAN boards flights by row number and lines up everyone at the start.  Business class boarded first and I was jumping my way down the jet bridge with excitement.  I was stopped at the aircraft door because the crew was still preparing the plane.  After about 5 minutes, I took my seat and quickly settled in.  The 767 Business class to Easter Island is the same as the long haul international business class on LAN. 

LAN Business Class Meal to Easter Island

The flight boarded quickly and we were underway early.  A quick breakfast service was served soon after we crossed the coast line.  It was a simple (bland) omelet with veggies.  I wasn’t that hungry as I just had a similarly bland breakfast three hours prior on my last flight.

It is five hours over the ocean to Easter Island and I tried to sleep for most of them.  The flight attendant gave me a comforter and I quickly fell asleep.  I can sleep in United’s coach if I’m tried enough, so even though LAN’s business class seats aren't the most comfortable, I was out like a light.

Entrance to IPC terminal

I woke up about 45 minutes before landing and watched part of a movie.  I had a great view of the island as we came in to land.  Easter Island is a very small dot in a very large ocean.  We taxied to the terminal and the whole island seemed to come and meet the flight.  They use stairs at the front and back of the plane, then its a quick walk across the tarmac to the terminal.  There was a band playing and people with leis.  Before you enter the terminal building, purchase a national park pass from the small desk on the left.  It is $50 there, but $60 at the parks.  They also load you up with maps.  I quickly walked through the building and tried to find my name among the scores of drivers picking up passengers.

South American Adventure - MIA-SCL

1. Booking
2. DEN-IAD-ATL-MIA
3. Miami
4. MIA-SCL
5. SCL-IPC
6. Easter Island
7. IPC-SCL
8. Santiago
9. SCL-MVD
10. Montevideo
11. MVD-SCL-MIA-IAD-DEN

I arrived at MIA very early for my flight because I wanted to see everything LAN had to offer.  Turns out I was a tad optimistic.  There was a dedicated check in counter for Business passengers with no line, while there were over 60 people in line for the coach counter.  Check in was fast and I was given my MIA-SCL boarding pass and a lounge invitation. 

Last time without a line

MIA, if you are not connecting, is a nice airport.  There were plenty of good views, I saw the Lufthansa A380 push back, decent food options, and great duty free shopping available.  There wasn’t even a line at security.  I stopped into most of the shops in south terminal and then went to the LAN contract lounge, Club America – J.  The lounge has a First Class side and a Business Class side, both had the same offerings.  I was directed to the smaller First Class side.  The lounge had free wifi, light snacks, soups, sodas, and off brand liquor.  Like many lounges there is a shortage of outlets and they are not easy to access.  There was a computer room with a few machines for shared use (though most users didn’t feel inclined to share).  The food offerings were mostly chips and cookies with a few finger sandwiches that were never refilled; I was generally disappointed after enjoying the wide spread offered by Lufthansa earlier in the trip.  Also, the lounge became very full, lots of poorly behaved kids, later in the night just before most of the LAN flights started go.

Club America - J, before the rush

LAN doesn’t board on time or in a very organized manner anywhere in their network.  Boarding started about 25 minutes late for no apparent reason.  I was at the front of the mess and made it on board without too much pushing around.  The Business cabin on the 767 had new lay flat seats with a 15in screen.  The cabin was 5 rows of 2x2x2 seating and 100% full.  I had a window seat and was quickly situated.   

One of several LAN 767-300's at MIA

LAN Business Class Seat

When the airline has no first class, what type of food service in the highest class should you expect?  I hope hoping for first class presentation, first class attention, and business class portions and courses.  It wound up it was all business class, but with coach class service.  The drink service started about 40 minutes after takeoff, a long wait for such a late departure.  Airlines should be quick to start service to maximize sleeping time on overnight flights like this.  I started with a salmon appetizer accompanied with salad and cheeses.  That was followed by a small fillet with mashed potatoes and mixed veggies.  I opted for ice cream for dessert.  The meal was good and the wines offered were excellent South American offerings, but this was offset by slow and not attentive service (there was a long stretch when my wine and water glasses were empty).

Appetizer - LAN Business Class

Main - LAN Business Class

Desert - LAN Business Class

After dinner I settled into my seat to watch a movie before bed.  The was a large selection and wide variety of films to pick (I watched 500 Days of Summer and it was a real bummer).  After the movie, I put my seat down to the flat position and went almost right to sleep.  The seats are described as parallel to the floor flat seats, not angled flat.  It’s true, but it felt like each seat section was a little bit lower than the last, like a stepped configuration.  This made it feel more slanted than I liked, but I drank a lot of red wine and it was late, so I was out like a light in any setting.

Breakfast was offered before arrival.  I opted for the full breakfast served 45 minutes before arrival over the quick bite meal served just before landing.  The meal consisted of scrambled eggs, potatoes and some fruit.  It was very bland.

Full Breakfast

The plane landed on time and there was a quick taxi to the gate.  Once the seatbelt sign came off two flight attendants rushed down the aisle and closed the curtains separating coach. I’ve never seen this before, but it’s a cool way to keep business class passengers from feeling rushed.  SCL charges a $140 fee to Americans to come into Chile (not charged for international transit passengers), but I used Irish passport and avoided the charge.  LAN does not give out customs fast track passes, so the immigration line took about 40 minutes to clear.  After customs, I went through a duty free shop, down to baggage claim, through agricultural inspection (all your bags will go through a screener), and finally into Chile.  Plan on it taking an hour without checked bags and 90 minutes with.