Sunday, September 2, 2012

Salzburg and Vienna to London on Austrian Airlines

The friend I was travelling with wanted to have a Von Trapp style experience while in Austria so we took the train to Salzburg.  It’s about a two hour trip from Vienna and $75 each way.  Our train out was delayed over an hour, so don’t plan on punctuality.  Salzburg has a quaint old town with expensive hotels.  Luckily there is a Crowne Plaza and HolidayInn less than a 10 minute walk away.  The Holiday Inn had a friendly staff, recently renovated rooms, flakey free wifi, and gave a nice platinum welcome gift of a bottle of Austrian wine.  The price was right too.
Salzburg and the Funicular, Take It, Don't Walk
Nice Park
More Nice Parks
Salzburg’s highlight real includes the castle at the top of the bluffs (take the funicular railway), a lovely park on the other side of the river, Die Weisse (best food and best beer on the trip), and the old town with shops, restaurants, churches, and the Mozart house (and a NORDSEE).  This can all be done in a day with an overnight stay as to not feel rushed and enjoy an evening in town.
Die Weisse Was Amazing
NORDSEE Also Good
After two full days, we went back to Vienna to catch a flight to London.  We took the CAT, City Airport Train, to Vienna Airport and were able to check in and check out bags at the train station (the train ride is about half the price of a taxi to the airport).  The train was comfortable and we glided to the airport with ease, went through a fast security lane, had our passports stamped by customs, and settled in at the Austrian Airlines lounge.
Check In Desks at City Airport Train Station in Vienna
CAT to VIE
Austrian Airlines recently opened a newly renovated terminal at Vienna International Airport with a new check in area, new lounges, and new gate areas.  The lounge had plenty of seating, fast wifi, good drinks selection, and tasty food.  I also checked out the Priority Pass lounge (thank you Palladium card) which didn’t have a view and had similar food.
Austrian Airlines Lounge at Vienna Airport
Priority Pass Lounge at Vienna Airport
Boarding for the flight to LHR was delayed for no obvious reason and no information was given.  Once boarding started I was first down the jet bridge (Star Gold status perk) and settled into my own row.  About a dozen Austrian Olympians were on the flight.  I talked briefly with a swimmer, so I checked “talk with an Olympian” off my London to do list.  The flight boarded and departed quickly. 
VIE to LHR Flight Map
The cabin crew was very friendly and started the service quickly.  I had a soda and half a sandwich (it had an odd taste, but was free).  The flight went smoothly and we quickly arrived at LHR (The Economist makes time fly).  On approach we went up the Thames and saw all the classic London sights.  I was prepared for a long queue at customs, but there was no wait at all.  Further, the arrivals hall was full of helpful and cheery volunteers, a great experience at LHR, especially since I read about nightmarish conditions leading up to the games.  We were able to get a fast start to out 14 hour layover in London and we walked to the Tube station and headed to the Arsenal station.
Austrian Airlines Coach Meal in Europe

Monday, August 27, 2012

UK Departure Taxes Pinching BA

British Airways must be feeling the pinch from the UK's crazy high departure taxes.  They have started to organize political action to repeal the tax burden with their (and 30 other travel related organizations) website: afairtaxonflying.org/.  They even emailed international Executive Club members to spread the word.  I think they have a valid complaint because they are being priced out of the long haul connection market and must be hurting. I know I'm avoiding London stop overs if possible.

Saturday, August 25, 2012

United Degrading Lifetime Benefits

As recently as 9 months ago, United Airlines gave lifetime Red Carpet club access to two million mile flyers.  Now they give an iPod or a golf club.  Lifetime 1K is gone and replaced with lifetime Premier Platinum.  My Dad was about 125,000 miles short of the two million mark when the merger happened and missed out big time.  He had his sights set on lifetime lounge membership.
United Is Devaluing Their Brand and Most Loyal Customers

Tuesday, August 21, 2012

Hilton Vienna and Wien

I love Vienna.  It is my favorite capital in Europe (Lisbon is a close second). My first trip to Wien was three years ago and I’ve been telling everyone to go since.  Vienna (or Wien as local signage says) has a great old town and many beautiful sights.  The city was the seat of power for the Holy Roman and Austrian Empires.  It is also a great walking town with a tram and subways system when you don’t want to.  The architecture is great, people friendly, and street food second to none.

My first time to Vienna I stayed at the Hilton Vienna Danube on a points stretcher award.  That hotel is not remotely close to the city.  This time my friend and I were staying at the Hilton Vienna downtown.  It is a great location.  One block from subway and tram stops just off the ringstrasse and next to Stadtpark.  The rooms are normal size by US standards and large by European.  Even with just Hilton silver status, we were upgrade to a suite. 
Hilton Vienna Suite
Hilton Vienna Suite
The room rate included breakfast and the hotel has a very nice spread (Sunday is more of a proper Sunday brunch set up).  The service was good, coffee better, and food great.  There was also a large Asian spread available.  It was all very nicely done and allowed us to start our day off right (and caffeinated).

Schönbrunn Palace was the summer residence of the emperor and the royal family.  It is magnificent (more subdued than Versailles) and still restrained.  The tour is great and runs about an hour.  Another hour can be spent touring the grounds around the place.  It is easy to get to with its own subway stop, but arrive early as the lines grow very quickly.
Schönbrunn Palace
The Treasury Museum is stunning.  It puts the crown jewels in the Tower of London to shame really.  On display are the trappings of 1,000 years of empire. You have to see the collection for yourself.  It is truly awe-inspiring and well worth the visit.




I like a good tram ride, especially as a way to explore a city.  Vienna has a special tourist tram that runs in summer around the rinstrasse (it's the yellow one, can't miss it).  For EUR2 (it does not accept normal tram tickets) you get an audio tram tour of the city.  The regular tram system is extensive and a great way to explore Wien.  Some of the best food in town is found at tram and subway stops too.
Tram in Vienna
Tram Stop Food, Yum
My friend participated in equestrian events as a kid and said we had to take a tour of Spanish Riding School.  There are no shows in the summer so the tour was the only option.  It lasts about an hour and shows the stables, where you can get very close to the horses, the arena, and other areas.  Our tour guide was friendly and funny.  After the tour, we lucked out because the horses in town (most are send to a farm in the mountains over summer) were let in the arena to play around.  This was a free show open to anyone passing by.  I was able to watch from the royal box; a truly unique experience.
Spanish Riding School as Viewed From the Royal Box
Vienna is great and everyone should spend a few days there.  Saltsburg is great too, but only a day trip, as I was soon to find out.

Monday, August 20, 2012

Plane Spotting at FRA

I've on the move today and had a great day of plane spotting from the bus taking me to and from the stand parking at FRA.  I saw my first 787 and caught the 747-800 taxing out.  As a bonus, I found the only Starbucks in Finland.
Lufthansa's New 747-800 at FRA
The ONLY Starbucks in Finland

Saturday, August 18, 2012

Barcelona to Vienna on Austrian Airlines

It is only a 20 minute taxi ride from the Four Points by Sheraton Barcelona to the new Barcelona airport terminal (RyanAir and EasyJet still use the old terminal).  The new terminal is massive, giant, and huge.  Way more than I was expecting and larger than the current traffic needs.  I do like the architectural style of it, large windows, high ceilings, and long sight lines, but the layout means you are walking a lot to get anywhere.  There is also prominent mall to walk through before you see any gates.  None of this mattered at first because the Austrian Airlines check in line was massive.
New Barcelona Airport Terminal
With only one flight about 2 hours away, the line looked like the entire plane had arrived to check in at once.  It was awful, there were two desks and one was preoccupied with a family having visa issues.  Luckily I saw Star Alliance Gold members can check in at the business class line with no one in it (my non-status friend was able to check in with me and skip the line).  I waited my turn, expecting the visa issue family in front of me to take forever, but the economy desk agent waved me over in front of tons of people to check in.  The process went quickly and no one in line attacked me for jumping to the front.
Huge Check In Line for Austrian Airlines
A quick trip through the security line and we were off to find the Star Alliance lounge, except there isn’t one.  There is just one large shared lounge for all the intra-Europe flights.  It also wasn’t well marked (it’s to the far right of the giant mall after security).  Once inside I grabbed a coke and my Economist.  My  friend made good on his new year’s resolution to drink more Champaign and had two glasses before our 10am departure.  There was also some light snacks available to munch on; I just had breakfast at the hotel so I did not partake.
Barcelona Airport Lounge
When boarding time arrived, we walked to our gate.  And walked. And Walked. Only to not see a plane parked, but find a bus waiting for use.  I dislike boarding buses and going to stand positions, especially when there is a perfectly good jet bridge available.  The buses slow everything up and add stress that isn’t needed (You can get some good pictures though).  I prefer to be the last person on the last bus that leaves.  That way I get a window spot at the bus door and am the first one off and up the stairs to board (don't worry about bin space, Europeans rarely fill the overhead space).  We waited at the gate for everyone else to go and then we were the last ones on the bus.
Austrian Airlines Retro A320 Jet
The aircraft was an A320 in a retro Austrian Airlines livery.  Inside, the plane looked new with Lufthansa Group’s slim line seats.  These seats are super narrow, weigh less, and have redesigned seat back pockets and tray tables.  They let the airline fit more rows on board while giving customers a greater feeling of space.  The flight left late and arrived early.  I had the first exit row, so plenty of leg room, but the seat did not recline at all.  Service was prompt and included a sandwich and drink for the two hour flight.  I was able to do some reading and enjoyed the quick hop to Vienna.  After a quick taxi to the gate we were off to see Vienna, but not before grabbing a few Austrian Airlines post cards first.
Austrian Airlines Slim Seat Back
Austrian Airlines Slim Seat Profile
Austrian Airlines Snack in Economy