Pretty Picture, Just Because

Enjoy this United Airlines 737-900 picture I grabbed with my iPhone when I was on an early flight out of Denver.  "Life moves pretty fast. If you don't stop and look around once in a while, you could miss it." - F. Bueller

United 737-900 at DEN

I'm working on a series of posts for my round the world trip and a weighty discussion on customer experience, both just around the corner.

Buy US Airways Miles with a 100% Bonus

US Airways is selling miles with a 100% bonus again.  You can earn an extra 50,000 miles with this offer until September 30th.  This is a common offer from US, so do feel rushed to buy.  It is a good way to top off the account for a specific award you have in mind, like the RTW trip I took for 90,000 miles in business class.

US Airways E195 Jet

Starbucks Rewards Changes Announced In Advance

Starbucks is changing their My Starbucks Rewards program next month and told all their members about the changes well in advance.  This is how award program changes should be handled; a clear explanation of what's new and what's gone provided well in advance of the change.  Airlines and hotels often make the change and then (not always) announce it.  Customers fear change, but when it is clearly explained in advance, it lessens the impact and helps create a positive customer experience.

US Airways Company Store Discount Coupon Code

When dropping into the US Airways Club in PHX, I noticed a nice merchandise display from the US Airways Company Store.  I also noticed a coupon code.  Use promotion code USCLUB to save 10% your order.  There wasn't any fine print on it, but I tested it and it worked on regularly priced items today.

US Airways A319

Star Alliance Round the World Planner

Looking for a great way to kill time at work?  Want to plan that dream trip?  Try out the Star Alliance Round the World Trip Planner.  This web app lets you build, price, and buy RTW fares on Star Alliance carriers.  It's great fun too.  

United's Star Alliance Livery 757

The Round the Word fare includes up to 29,000, 34,000 or 39,000 miles. Your journey has to start and end in the same country, but not necessarily in the same city. You have to include 3 to 15 stopovers (stops greater than 24 hours). The prices are based on distance and home country (full terms and conditions).  Enjoy!

Frontier Airlines September / October Discount Coupon Code

Frontier Airlines is offering 5% off flights in the continental US with coupon / promo code FRONTIER.  Book by 10/12 and fly by 3/17.  Use the code as much as you like. 

Frontier Airlines September Promotion

Bad Airline Coffee Epidemic

United Airlines once had good coffee, just last year actually.  US Airways had a decent brew too.  From recent experience, airline coffee, both in the air and on the ground, has been either bad or undrinkable.  This is a serious problem that is growing out of control.  How hard is it to get some Dunkin' grounds and add hot water? I doubt it costs that much more for good coffee than bilge water. Airlines need to fix this quickly because I need a strong cup of Joe before I land, but I can’t grab coffee before takeoff or I can’t sleep. Alaska Airlines just started serving Starbucks on board, so they may be the lone exception to this despicable trend.

US Airways Club Coffee

United Club Coffee