Tuesday, November 3, 2015

British Airways 747 Business Class Review

I had about 100,000 British Airways miles to start the year, mostly left over from buying money for credit card points. I wanted to spend my miles before British Airways devalued their award chart (advanced notice to members helped me save their value) and booked a trip to the UK and Ireland.  I would go business class over and premium economy back. I had the miles for round trip in business, but wanted to try a true premium economy product (Premium economy review).  I booked on BA.com and payed a large fuel surcharge fee. I didn't mind because this was my best shot at an interesting looking business class.
Business Class Seat - Upper Deck
I flew on a 747-400 from Denver to London Heathrow. BA has a strained relationship with the 747. It was the long haul workhorse for many years, but they are retiring the fleet for 777, 787, and A380 aircraft. There are already a dozen or more in the desert being scraped. Since the fleet is being retired, BA is understandably not updating the interiors or going beyond basic maintenance. That was until I read yesterday that 18 747's will be upgraded with more business class seating (and less economy) and new TV screens.  Great news once the upgrades start, but I flew on one that was, at the time, slated for parting out.
The lack up upgrades was evident. The aircraft interior looked tired, almost worn out. The TV system had an older, low def, flat screen with some bright hot spots scattered about. The aircraft also needed a good vacuuming and a cleaning crew with more attention to detail. Once settled in my rear facing seat, it was comfortable and drinks were served as doubles. 
Not Going To Be Parted Out Just Yet
The dinner service was pleasant and ended about two hours after take off.  This left me not tired with 5 hours until breakfast and landing.  I took a trip down stairs to stretch and make small talk with other people who couldn't sleep. The crew had some whiskey bottles and light snacks left out for the business class cabin at the bottom of the stairs by the second door. I enjoyed making myself a drink and munching to pass the time. Eventually I went back to my seat and got a short and restless nap in before breakfast. The Denver flight arrived at LHR terminal 3, so customs was a breeze and I had a quick bite at the AA arrivals lounge (nothing like BA in terminal 5 of Lufthansa) before hopping the underground into London. Good trip, but it showed that BA was not giving maximum effort on the Denver flight.  

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