Tuesday, May 1, 2012

All this over $198? Really?

There is way too much fuss over Spirit Airlines not refunding a non-refundable fare of $198.  Someone is told by their doctor they are too sick to fly.  Spirit doesn't offer a refund in this instance; a similar policy to many airlines. This person complains to every news station on earth and gets airtime because it is a touching human interest story.  People buy cheap fares with cancellation restrictions are gambling that they will use the ticket.  Customers can always pay  several times more and have a fully refundable ticket.  That's the economic trade off people take.  If you lose, too bad, it's a risk that was knowingly taken.  Spirit is right to stick to their policy and treat everyone the same.
Too much fuss over $198

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